on 19-02-2011 18:26
Am in an upgraded area (flitwick) and recently upgraded to 30 Meg, previously on 10 Meg and had 1 Meg upload (upgraded), now only have 1 Meg upload with my 30 Meg package, this should be 3 Meg now, setttings below also show my modem is set at a 1 Meg upload limit, why has it been limited to 1 Meg only? Can i change this config?
|Current System Time:Sat Feb 19 18:18:26 2011|
Answered! Go to Answer
on 24-02-2011 11:11
I have escalated this issue to our Network team to investigate.
The reference number for this fault is F001527232.
Please accept our apologies for any inconvenience caused.
on 04-03-2011 14:54
We've now had it confirmed that the uplift has been manually progressed on the UBR which handles your connection, and I can see that your connection now connects at 3Mb upload.
Thanks for your patience with this matter.