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Padawan
Posts: 60
Registered: ‎30-10-2010

Netflix UI-113

So I've searched and found previous threads reporting this error code, but quite a while ago. I've rebooted the box, and attempted to sign out of Netflix, although it doesn't let me and just goes back to the same error screen.

Suggestion on error screen to visit Netflix site doesn't cover the TiVo box, so that's a bit daft!

 

Any ideas?

Crafty
Posts: 25
Registered: ‎28-02-2011

Re: Netflix UI-113

I've got the same problem.  It's been working fine for months - even selecting programmes on the ipad netflix app and sending to the tivo.  I signed out of the system info menu, reset the box etc. but if I select the Netflix app it repeats this error message - I can try 'more details' and log out again and it comes up with the same error message - help!

Fresh as a Daisy
Posts: 1
Registered: ‎08-03-2014

Re: Netflix UI-113

i got same cant sign out as suggested in couple help forums so stuck as above any ideas

Fresh as a Daisy
Posts: 1
Registered: ‎08-03-2014

Re: Netflix UI-113

I would also like to add i have had this same problem since last night. I have done all the previous suggestion but to no avail. Network and connection to netflix servers are all fine also but. I havea sub to netflix that works fine on my ipad and android devices so it defo not that.

Forum Team
Posts: 5,641
Registered: ‎18-12-2012

Re: Netflix UI-113

Hi all

 

I am really sorry that you're experiencing these problems, how are they at the moment for you?

 

I have mailed some of our senior faults agents regarding this issue as there are a few of you experiencing it. 

 

As soon as I hear back I'll be in touch.

Craig


Craig
Help & Support Forum Team

Problem Solved?Fault with your service?We did warn you!

Padawan
Posts: 60
Registered: ‎30-10-2010

Re: Netflix UI-113

It's fine for me now. There's been an obvious update to Netflix, I wonder if this is what caused the problem. Although a bit annoyed that lost 2 days out of a month because of it!

Forum Team
Posts: 5,641
Registered: ‎18-12-2012

Re: Netflix UI-113

Hey dp391

 

Thank you for letting us know that it's working properly for you now, I apologise for any time you were without the service. 

 

If you need any assistance in the future you know where we are.

Craig


Craig
Help & Support Forum Team

Problem Solved?Fault with your service?We did warn you!

Fresh as a Daisy
Posts: 1
Registered: ‎22-03-2014

Re: Netflix UI-113

Hi, I'm having the same issue. It started last weekend, and we just tried again and are getting the error msg. We've tried restarting and deactivating it. When I try to reactivate, I get the error again. Any ideas?
Forum Team
Posts: 9,227
Registered: ‎14-05-2013

Re: Netflix UI-113

Hi spikefc,

 

Welcome to the forums and thanks for your post Smiley Happy

 

I would like to look at this is more depth for you however I have been unable to locate your account. I have sent you a PM requesting some details. Once I have received your response, I can investigate this further for you Smiley Happy

 

Look forward to hearing back from you,


Kath
Help & Support Forum Team

Problem Solved?Fault with your service?We did warn you!