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On our wavelength
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Registered: ‎30-10-2010
Message 1 of 9 (1,403 Views)

Netflix UI-113

So I've searched and found previous threads reporting this error code, but quite a while ago. I've rebooted the box, and attempted to sign out of Netflix, although it doesn't let me and just goes back to the same error screen.

Suggestion on error screen to visit Netflix site doesn't cover the TiVo box, so that's a bit daft!

 

Any ideas?

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On our wavelength
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Registered: ‎28-02-2011
Message 2 of 9 (1,377 Views)

Re: Netflix UI-113

I've got the same problem.  It's been working fine for months - even selecting programmes on the ipad netflix app and sending to the tivo.  I signed out of the system info menu, reset the box etc. but if I select the Netflix app it repeats this error message - I can try 'more details' and log out again and it comes up with the same error message - help!

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Registered: ‎08-03-2014
Message 3 of 9 (1,340 Views)

Re: Netflix UI-113

i got same cant sign out as suggested in couple help forums so stuck as above any ideas

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Registered: ‎08-03-2014
Message 4 of 9 (1,318 Views)

Re: Netflix UI-113

I would also like to add i have had this same problem since last night. I have done all the previous suggestion but to no avail. Network and connection to netflix servers are all fine also but. I havea sub to netflix that works fine on my ipad and android devices so it defo not that.

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Forum Team
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Registered: ‎18-12-2012
Message 5 of 9 (1,281 Views)

Re: Netflix UI-113

Hi all

 

I am really sorry that you're experiencing these problems, how are they at the moment for you?

 

I have mailed some of our senior faults agents regarding this issue as there are a few of you experiencing it. 

 

As soon as I hear back I'll be in touch.

Craig


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On our wavelength
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Registered: ‎30-10-2010
Message 6 of 9 (1,244 Views)

Re: Netflix UI-113

It's fine for me now. There's been an obvious update to Netflix, I wonder if this is what caused the problem. Although a bit annoyed that lost 2 days out of a month because of it!

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Forum Team
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Registered: ‎18-12-2012
Message 7 of 9 (1,220 Views)

Re: Netflix UI-113

Hey dp391

 

Thank you for letting us know that it's working properly for you now, I apologise for any time you were without the service. 

 

If you need any assistance in the future you know where we are.

Craig


The do's and don'ts. Keep the community welcoming for all. Follow the house rules





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Registered: ‎22-03-2014
Message 8 of 9 (1,194 Views)

Re: Netflix UI-113

Hi, I'm having the same issue. It started last weekend, and we just tried again and are getting the error msg. We've tried restarting and deactivating it. When I try to reactivate, I get the error again. Any ideas?
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Registered: ‎14-05-2013
Message 9 of 9 (1,136 Views)

Re: Netflix UI-113

Hi spikefc,

 

Welcome to the forums and thanks for your post Smiley Happy

 

I would like to look at this is more depth for you however I have been unable to locate your account. I have sent you a PM requesting some details. Once I have received your response, I can investigate this further for you Smiley Happy

 

Look forward to hearing back from you,

Kath_F
Forum Team

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