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Registered: ‎23-05-2012
Message 1 of 3 (6,919 Views)

NTLWorld email settings for iphone 3gs

Hi,

 

I really need help with this.  I have set it up to receive emails but am unable to send them.  Keep giving me errror messages saying "unable to connect with server smpt.@ntlworld.com"

 

Any help would be appreciated.

 

 

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Superuser
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Registered: ‎22-02-2010
Message 2 of 3 (6,919 Views)
Helpful Answer
confirmed by Kosmic72
‎28-08-2015 00:15

Re: NTLWorld email settings for iphone 3gs

You won't be able to use the smtp.ntlworld.com server outside the virginmedia network.  You need to use the smtp.virginmedia.com server instead as this allows authorisation.  The settings are here: http://help.virginmedia.com/system/viewArticle.jsp?uuid=D78BA863-ACDB-47E4-908B-28214405408B .  Use your full ntlword.com email address as your user name including the @ntlworld.com bit.

 

Also take a look at the article on setting up email on apple devices: http://help.virginmedia.com/system/viewArticle.jsp?uuid=D17EDC87-5054-4143-90FD-AD7FADD8785A

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.

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Superuser
  • 6.51K
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Registered: ‎22-02-2010
Message 2 of 3 (6,920 Views)
Helpful Answer
confirmed by Kosmic72
‎28-08-2015 00:15

Re: NTLWorld email settings for iphone 3gs

You won't be able to use the smtp.ntlworld.com server outside the virginmedia network.  You need to use the smtp.virginmedia.com server instead as this allows authorisation.  The settings are here: http://help.virginmedia.com/system/viewArticle.jsp?uuid=D78BA863-ACDB-47E4-908B-28214405408B .  Use your full ntlword.com email address as your user name including the @ntlworld.com bit.

 

Also take a look at the article on setting up email on apple devices: http://help.virginmedia.com/system/viewArticle.jsp?uuid=D17EDC87-5054-4143-90FD-AD7FADD8785A

_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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Registered: ‎23-05-2012
Message 3 of 3 (6,898 Views)

Re: NTLWorld email settings for iphone 3gs

Thanks.  I actually had meant to remove the question as someone else told me what to do..haha.  But I do appreicate your answer.

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