I would like to know whether a company such as virgin actually do have an e-mail address for complaints or is Richard Branson too busy spending the money his company took from my account. I find it totally appalling that you can charge twice as much as sky TV and yet give only part service. Should I give sky my custom which I may as well do , I could get the movie channels and sports TV and still receive change. I can not wait for my contract to end as I certainly will not be renewing it. I could get the same channels for free using a free view box minus the all god channel. As for the tivo box its a load of **bleep**, when my Internet goes down so does my on demand which is very annoying when watching a program.