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Registered: ‎07-04-2013
Message 1 of 3 (119 Views)

Moving to a non-cabled area

[ Edited ]

Hello, I am moving home shortly and I've checked to find that it is in a non-cable area. I currently have the VM XL package with TV, broadband and phone, but won't be able to use this at the new property. I am quite happy to continue with the national services for phone and broadband, but I was wondering whether there is any penalty for doing this. If so, what would be worse -- the penalty or buying myself out of my existing contract? Would be really grateful for any guidance or news of similar scenarios that you may have gone through.

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Superuser
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Registered: ‎21-04-2010
Message 2 of 3 (106 Views)

Re: Moving to a non-cabled area

There is no penalty if either:

 

a) The contract term for your current services has expired

 

b) You agree to take Virgin National at the new location.

 

 


Cable customer since 1993. Services: XL TV, Sky Sports & Movies (2xV+), XL Telco, 100Mb BB, Virgin PAYG Mobile

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Registered: ‎07-04-2013
Message 3 of 3 (103 Views)

Re: Moving to a non-cabled area

Thanks very much -- I'm happy to take Virgin National, so if there is no penalty even though I will no longer have the TV package, then all is good.

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