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Registered: ‎10-10-2009
Message 1 of 5 (710 Views)

Missed Phoneline installation, how to book new date?

On the date the engineer was due to come out I was unfortunately not home at the time for the installation of my phone line at the time he called, how do I schedule a new date?

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Registered: ‎20-08-2009
Message 2 of 5 (699 Views)

Re: Missed Phoneline installation, how to book new date?

Have you tried contacting them via mobile phone? I'd recommend doing so if possible.

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Message 3 of 5 (689 Views)

Re: Missed Phoneline installation, how to book new date?

Thanks for the reply.

 

The engineer from Outreach left a note saying I would need to contact whoever arranged the installation, ie, Virgin. But I'm not sure of the number to contact in order to do this.

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Message 4 of 5 (687 Views)

Re: Missed Phoneline installation, how to book new date?

http://www.virginmedia.com/customers/contact/

 

I'd recommend the general enquiry number to get started, unless you have been given a number prior to the date of installation?

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Message 5 of 5 (681 Views)

Re: Missed Phoneline installation, how to book new date?

K, thanks. I was hoping for a specific number for that dept. I'm sure there is one.

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