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Jop
Captain Clued-Up
Posts: 1,082
Registered: ‎30-03-2010

Re: Mid-Evening blip is returning

Peering point is saturated once again.

No more lag

**************
Captain Clued-Up
Posts: 2,111
Registered: ‎05-12-2011

Re: Mid-Evening blip is returning

Hi MartinDEE,

 

I am unable to gather any information about your local connection like power levels etc. for some reason.  Can you please post these so we can check them or give us a call if you need help doing this.

I have managed to check the network segment to which your equipment is connected and there do not appear to have been any network problems recently. If you are still experiencing difficulties then please re-post with traceroutes to bbc.co.uk (no WWW) and any other sites which are causing you problems.

Kind Regards,


James_C
Help & Support Forum Team

Seen a useful post?Problem Solved?Fault with your service?

The Sorter
Posts: 656
Registered: ‎03-09-2010

Re: Mid-Evening blip is returning

Got a update from CEO Complaints Case Manager

 

http://puu.sh/1nIZE/e94f518607ce014749c368e40676fa7e

Brainbox
Posts: 194
Registered: ‎19-08-2009

Re: Mid-Evening blip is returning

[ Edited ]

Really bad this evening. Low speeds, high latency and buffering video. This is not acceptable. I pay for a good evening service.

TBB graph

 

Speed Test

 

This has been happening for 5 evenings now. Wake up VM!!

 

Check this link to see that this is a nationwide problem again, NOT just my local connection. Cable Forum

 



Location: Coventry Cab CV826
Services: 152Mb /12mb, TV V+ HD/ TIVO, Phone XL Talk unlimited and mobile x2
Superuser
Posts: 14,444
Registered: ‎01-09-2009

Re: Mid-Evening blip is returning


MartinDEE wrote:

Got a update from CEO Complaints Case Manager

 

http://puu.sh/1nIZE/e94f518607ce014749c368e40676fa7e


That seems like a brush-off. I hope not.  There was no mention in Marina's reply that she will follow/monitor the case.

Seph - (My advice is at your risk)

Boffin
Posts: 198
Registered: ‎09-07-2012

Re: Mid-Evening blip is returning

Superuser
Posts: 1,462
Registered: ‎17-06-2012

Re: Mid-Evening blip is returning

The Sorter
Posts: 656
Registered: ‎03-09-2010

Re: Mid-Evening blip is returning

Bright Spark
Posts: 58
Registered: ‎25-06-2012

Re: Mid-Evening blip is returning

Nice - a minimum latency of 100ms for an entire hour!

 

http://www.thinkbroadband.com/ping/share/32e2aedbe6d1bcf3537b64d5f4f59934-08-11-2012.html

 

 

 

Brainbox
Posts: 194
Registered: ‎19-08-2009

Re: Mid-Evening blip is returning

All clear so far this evening.

Location: Coventry Cab CV826
Services: 152Mb /12mb, TV V+ HD/ TIVO, Phone XL Talk unlimited and mobile x2