Menu
Reply
Jop
Rising star
  • 1.08K
  • 12
  • 106
Registered: ‎30-03-2010
Message 21 of 34 (291 Views)

Re: Mid-Evening blip is returning

Peering point is saturated once again.

No more lag

**************
0 Kudos
Forum Team (Retired)
  • 2.11K
  • 8
  • 80
Registered: ‎05-12-2011
Message 22 of 34 (269 Views)

Re: Mid-Evening blip is returning

Hi MartinDEE,

 

I am unable to gather any information about your local connection like power levels etc. for some reason.  Can you please post these so we can check them or give us a call if you need help doing this.

I have managed to check the network segment to which your equipment is connected and there do not appear to have been any network problems recently. If you are still experiencing difficulties then please re-post with traceroutes to bbc.co.uk (no WWW) and any other sites which are causing you problems.

Kind Regards,


James_C
Help & Support Forum Team


0 Kudos
Rising star
  • 805
  • 22
  • 48
Registered: ‎03-09-2010
Message 23 of 34 (245 Views)

Re: Mid-Evening blip is returning

Got a update from CEO Complaints Case Manager

 

http://puu.sh/1nIZE/e94f518607ce014749c368e40676fa7e



Welcome to the most friendliest community.

Have you got technical problem post it and we will help you fix it.
0 Kudos
Dialled in
  • 195
  • 1
  • 11
Registered: ‎19-08-2009
Message 24 of 34 (239 Views)

Re: Mid-Evening blip is returning

[ Edited ]

Really bad this evening. Low speeds, high latency and buffering video. This is not acceptable. I pay for a good evening service.

TBB graph

 

Speed Test

 

This has been happening for 5 evenings now. Wake up VM!!

 

Check this link to see that this is a nationwide problem again, NOT just my local connection. Cable Forum

 



Location: Coventry Cab CV826
Services: 152Mb /12mb, TV V+ HD/ TIVO, Phone XL Talk unlimited and mobile x2
0 Kudos
Superuser
  • 17.39K
  • 383
  • 3.01K
Registered: ‎01-09-2009
Message 25 of 34 (223 Views)

Re: Mid-Evening blip is returning


MartinDEE wrote:

Got a update from CEO Complaints Case Manager

 

http://puu.sh/1nIZE/e94f518607ce014749c368e40676fa7e


That seems like a brush-off. I hope not.  There was no mention in Marina's reply that she will follow/monitor the case.

Seph - (My advice is at your risk)

0 Kudos
Superfast
  • 198
  • 13
  • 24
Registered: ‎09-07-2012
Message 26 of 34 (222 Views)

Re: Mid-Evening blip is returning

0 Kudos
Superuser
  • 1.87K
  • 42
  • 219
Registered: ‎17-06-2012
Message 27 of 34 (195 Views)

Re: Mid-Evening blip is returning

0 Kudos
Rising star
  • 805
  • 22
  • 48
Registered: ‎03-09-2010
Message 28 of 34 (173 Views)

Re: Mid-Evening blip is returning

http://www.thinkbroadband.com/news/5544-evening-latency-rises-point-to-problems-with-virgin-media-ag...


Welcome to the most friendliest community.

Have you got technical problem post it and we will help you fix it.
0 Kudos
Tuning in
  • 58
  • 0
  • 1
Registered: ‎25-06-2012
Message 29 of 34 (151 Views)

Re: Mid-Evening blip is returning

Nice - a minimum latency of 100ms for an entire hour!

 

http://www.thinkbroadband.com/ping/share/32e2aedbe6d1bcf3537b64d5f4f59934-08-11-2012.html

 

 

 

0 Kudos
Dialled in
  • 195
  • 1
  • 11
Registered: ‎19-08-2009
Message 30 of 34 (122 Views)

Re: Mid-Evening blip is returning

All clear so far this evening.

Location: Coventry Cab CV826
Services: 152Mb /12mb, TV V+ HD/ TIVO, Phone XL Talk unlimited and mobile x2
0 Kudos