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Registered: ‎10-03-2011
Message 1 of 16 (1,184 Views)

Messages stuck in my outbox

I have an ntlworld email address and use Windows Mail. I had to change from POP3 to IMAP due to constant problems and all then worked well (except for the flood of junk mail) for a while. Now for the last two days most of the messages I send gets stuck in the outbox and will not leave - a few do get sent but I was not aware of any differences when I wrote and tried to send them - there seems to be no consistent common factors, eg whether a new message or replying, whether attachments or not. I am receiving messages as far as I know although of course I wouldnt know if everything is getting through.

PLEASE can someone help. I need to send some important stuff out.

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Registered: ‎05-01-2011
Message 2 of 16 (1,175 Views)

Re: Messages stuck in my outbox

what error does it give you when you Send and Recieve.


Vivid 200Mb (SH2AC & Hub 3.0) 2XTivo TV XL + Sky Movies. Phone M. 100Mb Business (Hitron Hub).
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Registered: ‎10-03-2011
Message 3 of 16 (1,169 Views)

Re: Messages stuck in my outbox

Error message says: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Re: Re:', Account: 'imap.virginmedia.com', Server: 'smtp.ntlworld.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0F

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Message 4 of 16 (1,164 Views)

Re: Messages stuck in my outbox

try using smtp.virginmedia.com as you outgoing SMTP server.


Vivid 200Mb (SH2AC & Hub 3.0) 2XTivo TV XL + Sky Movies. Phone M. 100Mb Business (Hitron Hub).
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Message 5 of 16 (1,158 Views)

Re: Messages stuck in my outbox

[ Edited ]

I have the same problem although the next morning the messages are sent, then later in the day I find I can't send again, am already using the @virginmedia.com settings. This began a few days ago, it's also only seems to be happening on certain accounts.


Virginia/Doctor9fan.
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Registered: ‎10-03-2011
Message 6 of 16 (1,149 Views)

Re: Messages stuck in my outbox

Just the same for me - I've just been out and on my return some of the messages have been sent but not all. I find that changing settings (and I'll try the suggested change) works for a few weeks and then everything goes pear shaped again. I'm sure its when Virgin change something their end as it never co-incides with me having changed any setting.

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Registered: ‎10-03-2011
Message 7 of 16 (1,146 Views)

Re: Messages stuck in my outbox

It seems to be sending again after changing but then when I returned home after being out the messages sent early this morning had all been sent. I remember changing to virginmedia before but then having to change back again but cant remember why.

 I am still getting another error message (rather long and for some reason I cant screen print and paste into this):

Your server has unexpectedly terminated the connection. Possible reasons for this include server problems, network problems or a long period of inactivity [I usually get this message when I am in the middle of doing something so it is not due to inactivity] etc etc. The details are:

Account:imap.virginmedia.com

Server:imap.ntlworld.com

username:****@ntlworld.com

protocol:IMAP

Port:993

SecureSmiley SadSSL):1

Code:800ccc0f

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Message 8 of 16 (1,139 Views)

Re: Messages stuck in my outbox

I forgot to add that I'm using pop3 rather than imap & Windows Live mail.


Virginia/Doctor9fan.
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ezy
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Message 9 of 16 (1,089 Views)

Re: Messages stuck in my outbox

im getting the same problem, all of a sudden,   emails will not send first time from windows live...  i havent changed anything,  but they will eventually go, hours later and several "send email" button presses... 

 

i did turn nortonIS2012 email scan outgoing "off" and they went straight away when i tried todays emails that have sat "error" state all day...

 

so something has changed either at norton or with VM  as I have done nothing.

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Message 10 of 16 (1,080 Views)

Re: Messages stuck in my outbox

Me too. Only started a couple of days ago. Absolutely nothing changed this end so presume there is a fault at Virgin end. Always comforting to see others with the same dilemma. Really helpful if someone can sort this asap.