on 25-05-2012 17:36
For the past two days my internet connection keeps dropping out. it will be fine one minuet the next i will have no connection at all. I then have to reset my hub. It is doing it with laptops and x-box. I have checked my service status which say i have a good connection. Is there any reason why it is doing this?
on 28-05-2012 15:57
Can you login to your hub and check which wireless channel it is set to please? This setting will tend to default to Auto on older hubs, which is the one channel I would advise not using as it can cause issues pretty much in line with what you've described.
on 31-05-2012 15:58
On a direct connection to the hub please type 192.168.0.1 into the address bar of your browser (internet explorer/firefox/chrome etc) & press enter.
You should then be taken to a Virgin Media branded log in page - the default log in details are as follows;
all in lowercase. - you're likely to encounter a pop up box at this point that tells you that the log in details are set to default and that for security we suggest you change them, click OKay. You'll see 3 red icons and underneath a link that says 'advanced settings', click the link.
On the left hand side you will see a black menu, near the top you'll see a white link that says 'wireless settings'.... it's in here that you'll find the information previously requested.
I hope that clears things up a little more, if you require further advice please don't hesitate to post again.