You see? By increaseing the price it means we are entitiled to cancel the contract providing that we give 30 days notice since we've recived the letter. So the clock is ticking! Assuming the worst we will have 3 days to do this.
Now apcyberax says, and quite rightly that they could simply discount you £1.50 and your arguement would be invalid but here are some 'insparational' stories.
Hopefully if you stick by your arguement, and if they offer you a special offer, you just put your foot down and say ' No, Virgin Media have broken their side of the contract and that entitles me to leave. It says nothing of special offers or discounts.'
Stay calm, have the Terms and Conditions in front of you and hopefully you'll get somewhere.
Also, if you've been experiencing broadband issues, then obviously say that you have and it'll add favour to your side of the arguement.
SamKnows is actually the name of a website, a good one infact, that has infomation on broadband. I used it whilst deciding to go for Virgin ironically, but if I get my Virgin contract cancelled then I'll use it again to decide between O2 and Be lol. I'm confident I'll get it cancelled, but I have to wait for the engineer to come round, as it will add to my tally.
As for why I would cancel even though the price is good, several reasons: Yes Virgin may have the fastest speeds, but not for me, and I have no faith that it'll be fixed. Copper wires are more stable and better for gaming. I'll be getting a good deal with O2 since we have it for mobile broadband. And yes, every ISP has issues, and undoubtedly Virgin has far more, but even so, I've used O2 for about 4 years and it had never failed me since 5 months ago, and I know why it failed me. Since my brother hardly uses the internet anymore it'll be fine, and anyways I should be getting 8mb, for my 20mb O2 broadband, which means my brother and I can use he web no problemo I hope. And if we can't we can cancel within 30 days free of charge.