Is anyone else having difficulty getting the red button to work?
I have to change channel and wait a few minutes to see if it will come up, i find i have to change between the bbc channels several times and sometime reboot my v+ box to get the red button working.
I am also having problems when recording on BBC HD, it registers that the program is 30mins long, for example, but it only plays a couple of minutes then says i hope you enjoyed the show, and do you want to delete the recording.
I can't suggest a solution, but I can confirm that I have a standard VM box and red button works fine so I guess it ought to work fo you too... Mind you, it doesn't always work first time. Sometimes it just says "Please wait" for ages and I have to cancel it but it usually works second time!
Hi - I'm having the exact same problem as you Hearts Fan and I'm in Edinburgh (EH11). I've phone 150 and spoken to their 'technical' support and after a lot of faffing around I managed to convince them that they may have a technical fault in the area. Sadly they said it could take up to 5 days! and there are no separate channels to access the red button multiscreens like there are on freeview.