on 29-05-2012 08:03
I've contatced customer services by email, but as usual I have not had a reply. I just want to know if there is any charge for changing my landline number. I am receiving about 4 phone calls a day from a call centre asking for somebody else, who must have had the same number as me previously. They obviously don't believe me when I tell them that person doesn't live at my address because they phone back again within a couple of hours. I don't even bother to answer the phone now.
on 29-05-2012 10:30
Yes, you can apply to have your number changed if you are receiving nuisance calls, which isn't chargeable. However, as you may have seen by previous posts, Virgin has a high churn rate of numbers due to the smaller amount it has allocated on each area code, so there is no guarantee you won't have the same problem again.
Cable customer since 1993. Services: XL TV, Sky Sports & Movies (2xV+), XL Telco, 100Mb BB, Virgin PAYG Mobile
on 08-11-2012 23:21