I recently got the 60mb broadband package installed with the superhub and unfortunately my laptop broke and it no longer has wireless capabilities. Another family member told me that they rang Virgin Media and got a N Adapter free of charge so that he could enable a laptop which only had g to work smoothly. Now i rang Virgin Customer services and the lad i spoke to was extremely unhelpful and just denied any knowledge of the wireless adapters and said i should buy a third party one from Comet or Currys.
So i was just wondering if i could get an adapter sent out free of charge to enable me to make the most of the brilliant broadband package i currently have?
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I am also on 60mb bradband and have a pc upstairs that currently does not have wireless capability, could one be ordered for me too please as I have usb so this would mean i do not have to run a large network cable from downstairs to upstairs.
I was on 50mb package (100mb after rollout) until 2 months ago when i moved to your new collections package..does this make a difference as i was on the 50MB package for over 2 years and never got a free adaptor. This can be verified by checking my account