The above is a thread of BT users with Fifa lag plus disconnects that just got locked recently by BT. People posted lots of tracerts, showing how they were 24 hops long (compared to 12 hops on Virgin and other ISPs) as well as the route path making unnecessary hops off in France rather than doing London > USA directly. Only for BT to lock it down with a refusal to do anything about the potential routing issues and any potential P2P throttling issues along the said BT route.
I don't know about you, but knowing that a ISP (BT) you were on would simply tell you to go away and never ask for support on a matter again wouldn't be my idea of good service.
Another try this weekend and exactly the same problem ( latency can go up to 24 k !!!). Game is unplayable while at the same time other players at same zone ( uk players with different providers) have no issues. Going through the resource monitor it seems that there multiple remote ports utilised during prime time while things seem to run very smoothly after 00:00 am => I am not very tech savy but is there a possibility that the game is being treated as peer 2 peer by VM during this time resulting in a repeat of the problems that WoW faced back in 2011?
I am sorry for any problems you've experienced, we want to look into any potential issues from our side causing these problems for you.
The focus here is to find out if the same problem is being experienced by all, as an individual connection issue would also cause disconnections / lag and we wan't to ensure that anything we are testing regarding this issue is not a general slow connection speed problem.
I've contacted our networking tea to find out if any issues have been brought to our attention internally and I'll update you when I hear back from them.
If anyone who is posting in the ESO forums could keep the rest posted here that would be great too.