Menu
Reply
Joining in
  • 3
  • 0
  • 0
Registered: ‎02-02-2012
Message 1 of 5 (361 Views)

ERROR ER41 on box

My box says ER41 and wont work.  Can someone advise

 

 

Julian Vernon

0 Kudos

All Replies
Dialled in
  • 183
  • 1
  • 20
Registered: ‎14-12-2011
Message 2 of 5 (354 Views)

Re: ERROR ER41 on box

Hi Julianvernon,

 

This error usually means a technician is needed to come out and swap your set top box, could you please private message me your details so I can look into this for you,

 

Thanks

 

Michaela

Michaela Webster
Help and support Forum Team

If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as a Helpful Answer? You can also help other users find useful posts by Tagging them with keywords.

Got a problem? Check for faults online with our service status and fault checker.

If you are new to the forum, please remember to search the forum before posting your question. Please don't send private messages directly to the forum team unless they ask you to, post your issue to the forum first.

Joining in
  • 3
  • 0
  • 0
Registered: ‎02-02-2012
Message 3 of 5 (345 Views)

Re: ERROR ER41 on box

Thanks, appreciated I have sent you private mail
0 Kudos
Joining in
  • 3
  • 0
  • 0
Registered: ‎02-02-2012
Message 4 of 5 (323 Views)

Re: ERROR ER41 on box

Can I have some help on this folks.  Did pvt account details

0 Kudos
Superfast
  • 563
  • 3
  • 76
Registered: ‎14-12-2011
Message 5 of 5 (312 Views)

Re: ERROR ER41 on box

Hi Julianvernon
I checked the private messages and my collegue was unable to locate your account through any of the information you provided, please can you send your home telephone number in a private message and we can try that.
Robin Cushing
Help & Support Forum Team
0 Kudos