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Fresh as a Daisy
Posts: 1
Registered: ‎10-03-2012

DLink Wireless Router

I have just replaced a faulty Linksys wireless router (It just stopped working) with a DLink Dir 655 wireless router.  I have gone through the DLink internet set up procedures several times but I cannot get a connection.  Any suggestions?  Angela.

Forum Team
Posts: 8,904
Registered: ‎23-11-2011

Re: DLink Wireless Router

[ Edited ]

Hi AngelaRitchie,


When you log in to the configuration pages (via make sure that you try altering the wireless channel.


By default this will be set to auto. Work your way through the wireless channels to find which one provides the best signal for your connection.


Ensure that your pc/laptop wireless card is compatible with the wireless encryption type setup in the router, I.E. wpa psk or wpa psk2. 


After setting up the wireless, reboot both the router and your laptop/pc.


Also check that your wireless card drivers are up-to-date.

Ensure you have an Internet connection (try connecting via ethernet). Find the Device Manager on your pc and the wireless card drivers will be listed under "network adaptors". Right-clicking on these will give an option to update the drivers via the Internet.


If you need further help, try the D-link website or contact them by phone.


N.B.(Clicking on D-link will take you to an external website that is not supported by Virgin Media.)

Help & Support Forum Team

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