What is the email address for the VM complaints department? I received a call this morning, but told the gentleman on the phone I had a letter ready to post, and asked if it could be emailed, he said yes, but I dont have an email address for the department. Please help.
Thanks for the reply, which option do i choose? I have been to these forms but it leads me to contacting them by telephone, i just want an email address.
If you select any of the billing options and then click next there is an email contact form. Not sure if this will get through to complaints though.
_________________________________________________________ Graham I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
Hi there, is there anyone 'officially' from VM who reviews these messages please? I have been emailing for weeks regarding an upgrade query.
Finally got a reply (although it did not answer the problem - they never do!). One paragraph said my query had been forwarded and I will be contacted shortly (I haven't) and the next paragraph said they could not continue with my query as I had ended my contract with VM (I haven't). 3 emails later - nothing. Why do VM not want to talk to their customers?
Many thanks for your reply. Unfortunately the PWP owner will not return any calls or emails. Is the next step to involve our Legal Team, because his Web Site is “Spam” as the Information it contains is no longer valid. Brian