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Fresh as a Daisy
Posts: 1
Registered: ‎23-02-2013

Changing address

Hello, sorry if this message in wrong section. So I have virgin media broadband and I'm will be moving to another house and have some question:
I know that I can take my virgin media sevices to new home and want to know how much it will cost for me to change address?
And how much time before I have to call and tell virgin media team that I'm movint to new home?
Thank you for your answers.

Posts: 6,339
Registered: ‎20-09-2011

Re: Changing address

staff here will not be able to help with that


speak to retentions


retentions - 150 from VM phone or 0845 454 1111 [option 1 or 2] then option 5 option 3 - dont worry about the i want to leave messages - uk call centre open 8 'till 8 Monday to Friday, 9am to 6pm on Saturday and closed sundays