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Making Waves
Posts: 5
Registered: ‎28-03-2012

Cancellation fee question

Hi all

 

I'm cancelling my internet contract soon and was just wondering a couple of things.

 

Would i have to pay a cancellation fee per months remaining + the monthly bill for the rest of the months remaining? Or would it just be a cancellation fee per months i have left?

 

Thanks

Trust Me, I’m a Doctor
Posts: 1,919
Registered: ‎15-04-2010

Re: Cancellation fee question

Explained here:
<a href="http://store.virginmedia.com/the-legal-stuff/terms-and-conditions-for-fibre-optic-services/early-dis...">Terms and Conditions</a>


TVXL(V+), BB10Mb, Ph(M)
Superuser
Posts: 5,150
Registered: ‎11-08-2009

Re: Cancellation fee question

Fresh as a Daisy
Posts: 1
Registered: ‎12-12-2011

Re: Cancellation fee question

does the cancellation fee still stand if moving to an area that virgin cannot provide service for?

Trust Me, I’m a Doctor
Posts: 1,919
Registered: ‎15-04-2010

Re: Cancellation fee question

It applies if you cancel a Virgin contract. Why you cancel is your decision.


TVXL(V+), BB10Mb, Ph(M)
Forum Team (Retired)
Posts: 3,746
Registered: ‎16-01-2012

Re: Cancellation fee question

Hi Omni123

Please advise if the link posted by Tbgbe and Ernie_C below has answered your query.
Kind Regards,


Steve Brett
Help & Support Forum Team

Seen a useful post?Problem Solved?Fault with your service?

Fresh as a Daisy
Posts: 1
Registered: ‎22-09-2012

Re: Cancellation fee question

did you have to pay in the end as we in same situ now moving house and they dont provide like for like going to have to down grade big time