However when I called customer services this morning to enquire about this I was told it would cost me £2.25 per month if I wanted it, and the associate I spoke to (Leanne in a call centre in the Glasgow area) said she knew nothing about it being free.
Used to be free? The digitalspy thread I linked to had a guy claiming he was given it for free last month, which wasn't that long ago! Of course he might be lying, but there are a couple of other folk who seem to have it free on here too.
Hopefully VM will see sense and grant what is a very useful service to their customers as part of their line rental. BT offer it free as part of their privacy at home service.
swt4ajp - agree 100% with your comment "i think its wrong that some people are saying that they get it free when others have to pay for it"
with a bit of luck a VM rep has seen this thread and perhaps it will set the ball rolling for a change in policy (or at the very least, maybe give it to me for free, cos I ain't paying an extra £25 per year for something other folk get for nothing!)