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On our wavelength
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Registered: ‎08-07-2010
Message 1 of 8 (18,127 Views)

Blueyonder email password reset

How do i change password on a blueyonder account ?

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Superuser
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Registered: ‎22-02-2010
Message 2 of 8 (18,126 Views)

Re: Blueyonder email password reset

Log into My Virginmedia (click at the top of this page next to the red help) with your blueyonder email address and password, then go to My profile and you will see the change password option.

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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On our wavelength
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Registered: ‎08-07-2010
Message 3 of 8 (18,124 Views)

Re: Blueyonder email password reset

OK thanks will that change the allias blueyonder as well ie 2 x accounts ?

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Forum Team (Retired)
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Registered: ‎16-01-2012
Message 4 of 8 (18,102 Views)

Re: Blueyonder email password reset

[ Edited ]

Hi omega63,

 

If you mean to ask will this change the password for all the email account that you've set up then the answer would be no - you've have to do this by logging into My Virgin Media with the primary account and changing them indiviually via 'My Profile' followed by 'Manage Accounts'.

 

If I've got the wrong end of the stick here and have failed to understand the query, please accept my apologies and let us know so we can get back to you again.

Kind Regards,

Lindsey P

Help & Support Forum Team



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On our wavelength
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Registered: ‎08-07-2010
Message 5 of 8 (18,091 Views)

Re: Blueyonder email password reset

I can see the allias listed for blueyonder accounts but cannot find where to edit / change can you please supply web address.

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Superuser
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Registered: ‎22-02-2010
Message 6 of 8 (18,086 Views)

Re: Blueyonder email password reset

You can't edit or change blueyonder aliases since the switch to the VM/Google email system.  All you can change is the name that shows when you use the alias, via the webmail settings, accounts tab. 

 

When you change the password for the main blueyonder account it changes the password for all the aliases under that account as well.

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
On our wavelength
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Registered: ‎08-07-2010
Message 7 of 8 (18,083 Views)

Re: Blueyonder email password reset

OK thanks I think that is what I asked..

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Forum Team (Retired)
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Registered: ‎21-03-2012
Message 8 of 8 (18,063 Views)

Re: Blueyonder email password reset

Hi omega63,

 

Has this now been resolved?


Leanne K
Help & Support Forum Team

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