All the green lights from the front of my D-Link surouter have gone off and instead there a blue light on the right hand side. It appears to have a refresh symbol printed on it but nothing happens when I press it. I have found that switching the router off at the plug and then switching it back on seems to remedy the problem but this is bar by ideal. As soon as I shut down my netbook and disconnect from the internet, the problem recurrs.
This button is used to synchronise the router with a specific wireless adapter, a function which we currently do not support. Is it possible that this button has been knocked accidentally? When you say that the issue recurs as soon as you shut down your netbook and disconnect from the internet, can you please clarify what you mean by 'disconnect from the Internet'?
David Owen Help & Support Forum Team
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I don't see how the blue button could have been knocked but I can;t be 100% sure of this.
Apologies for being unclear - when my netbook closes down, it automatically disconnects me from the wireless network connection. The wireless network remains available, with all the green lights displayed, for a while but then all the green lights go off and the blue light appears. When I want to reconnect to the wireless network (via my phone or netbook) I have to switch the router off at the plug and switch it back on in order for the green lights to come back.
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