on 27-02-2011 17:06
I may be being thick but it seems over the last few weeks that a lot of the BBC programs on the catch up TV don't work for us - it says must have HD. We have a HD TV but not a HD box. The call centre said this would cost one-off £80 and a fiver a month. We aren't bothered about HD - we just want to watch the programs that we used to but now can't.
Anybody help? Ta
on 27-02-2011 17:09
what error code do you get when you attempt to view them? What category are you searching under? Could you please pick an example recording which is failing and the exact path and sub menus you go into and note down any error codes and ill have a look and see if this can be replicated
on 27-02-2011 17:32
Thanks for reply. Well it may be OK now. We were trying to watch Waterloo Road (Wed BBC1) and this prog (and some others) just had HD against them. I've just looked and there is now Waterloo Road and HD Waterloo Road - so all seems OK. Do the HD ones come on quicker or perhaps there was a temp blip this week maybe?
on 27-02-2011 17:38
no they normally come on at the same time. Dont click anything with HD next to it and all should be ok