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Registered: ‎27-02-2011
Message 1 of 5 (514 Views)

BBC programs on the iPlayer no longer available?

Hi

 

I may be being thick but it seems over the last few weeks that a lot of the BBC programs on the catch up TV don't work for us - it says must have HD. We have a HD TV but not a HD box. The call centre said this would cost one-off £80 and a fiver a month. We aren't bothered about HD - we just want to watch the programs that we used to but now can't.

 

Anybody help? Ta

 

 

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Forum Team (Retired)
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Registered: ‎25-03-2010
Message 2 of 5 (510 Views)

Re: BBC programs on the iPlayer no longer available?

what error code do you get when you attempt to view them? What category are you searching under? Could you please pick an example recording which is failing and the exact path and sub menus you go into and note down any error codes and ill have a look and see if this can be replicated


Chris Glen
Help & Support Forum Team


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Superfast
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Registered: ‎13-04-2010
Message 3 of 5 (499 Views)

Re: BBC programs on the iPlayer no longer available?

well did you try click on non hd versions to watch since your not using an hd tv?

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Registered: ‎27-02-2011
Message 4 of 5 (498 Views)

Re: BBC programs on the iPlayer no longer available?

Hello Chris

 

Thanks for reply. Well it may be OK now. We were trying to watch Waterloo Road (Wed BBC1) and this prog (and some others) just had HD against them. I've just looked and there is now Waterloo Road and HD Waterloo Road - so all seems OK. Do the HD ones come on quicker or perhaps there was a temp blip this week maybe?

 

 

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Forum Team (Retired)
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Message 5 of 5 (494 Views)

Re: BBC programs on the iPlayer no longer available?

no they normally come on at the same time. Dont click anything with HD next to it and all should be ok


Chris Glen
Help & Support Forum Team


If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as a Helpful Answer? You can also help other users find useful posts by Tagging them with keywords.

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If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Accepted Solution? You can also help other users find useful posts by Tagging them with keywords.