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Posts: 25
Registered: ‎13-04-2011
Helpful Answer

24hr+ No Phone line

[ Edited ]

Yesterday, 12/04/11, just before 10:10am, all my services went down, BB, TV & Phone.


The main cables in the street were cut during road works.


Last checked before going to bed, nothing working yet.


The BB & TV were repaired and working when first checked this morning at 05:30 - No Phone Line.


Here we are at 10:30 and still no Dial Tone, how do I find out what is going on?


PS - Service Status says that the Phone is OK !!

Forum Team (Retired)
Posts: 3,171
Registered: ‎25-03-2010

Re: 24hr+ No Phone line

Hello MeFromHere,


Sorry for the issue, I can't see any area faults for the telephone service and the line looks ok.


As such we need to book a technician.


I've P.M.'d you with the details.



Robert Ward
Help & Support Forum Team

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