on 04-03-2013 19:03
Notice my area has now had the 100mb upgrade (WN6) I've rebooted the modem, but still get downstream of 53000000 bps. Do I need to do anything else or is Bolt wrong and its not quite ready yet?
04-03-2013 19:16 - edited 04-03-2013 19:17
the upgrade should have been automatic however since you're still on 50mbps you'll need to call in to get the upgrade to 100bps.
Im presuming you used the link below to check your area?
what does your my virgin media account state?
04-03-2013 20:15 - edited 04-03-2013 20:27
You'd best call in and discuss this with virgin media over the phone as the mods on here aren't allowed to deal with account related issues due to DPA reasons.
Provided there aren't any issues, they should be able to send the 100mbps config file to your modem.