Menu
Reply
  • 7
  • 0
  • 0
BJandtheBear
Joining in
90 Views
Message 1 of 6
Flag for a moderator

web mail at blueyonder continually buffering

I've been having this problem for some time now, Virgin/Blueyonder continually buffering at log in, worse now that I've just received a Firefox update, running Windows 10, used to be just sluggish but now it's terrible, thanks in advance for any help.

 

PS I'm still able to get messages via Gmail and Windows Mail, just cant get access from this morning to manage/delete them.

0 Kudos
Reply
  • 7.37K
  • 832
  • 3.11K
Superuser
Superuser
84 Views
Message 2 of 6
Flag for a moderator

Re: web mail at blueyonder continually buffering

Read this:

http://community.virginmedia.com/t5/Email/Webmail-login-issues-3-loading-dots/td-p/3363804

and your wider issue is caused by the fact the web mail service is extremely flaky even when it does work. You may have to try another browser. We have see reports of FF and win 10 not working well with VM web mail - reason unknown, it just is.

-----------------------

Superuser 2017/18
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
0 Kudos
Reply
  • 2.62K
  • 209
  • 799
Dave_cq
Trouble shooter
84 Views
Message 3 of 6
Flag for a moderator

Re: web mail at blueyonder continually buffering

There are known issues with the email service at the moment ...

http://community.virginmedia.com/t5/Email/Webmail-login-issues-3-loading-dots/td-p/3363804

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
0 Kudos
Reply
  • 7
  • 0
  • 0
BJandtheBear
Joining in
78 Views
Message 4 of 6
Flag for a moderator

Re: web mail at blueyonder continually buffering

Yes, thanks Howard, I've actually tried Microsoft Edge but this is exactly the same so must be W10 problem, hopefully someone will eventually find a fix soon, cheers.

0 Kudos
Reply
  • 7
  • 0
  • 0
BJandtheBear
Joining in
76 Views
Message 5 of 6
Flag for a moderator

Re: web mail at blueyonder continually buffering

Hi Dave, thanks for that, I'll just need to bear with it till we get a fix, cheers.

0 Kudos
Reply
  • 7
  • 0
  • 0
BJandtheBear
Joining in
75 Views
Message 6 of 6
Flag for a moderator

Re: web mail at blueyonder continually buffering

Wow, 15 minutes later and I'm in, superfast broadband way to go, lol.

0 Kudos
Reply