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AndyBaker
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unable to log-in to my virgin.net mai account from laptopl

I have a virgin.net email account which I can access via my iphone and ipad. I am no longer able to login using my laptop. I navigate to virginmedia.com site and click on the mail icon, I enter my email account name and password and the session simply sticks on :-https://mail2.virginmedia.com/appsuite/signin

any ideas please?

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Superuser
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Re: unable to log-in to my virgin.net mai account from laptopl

Might be this:

http://community.virginmedia.com/t5/Email/Webmail-login-issues-3-loading-dots/td-p/3374883

Are you a current VM broadband customer? If not it might be something completely different and not to your advantage.

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Superuser 2017/18
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Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.

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Superuser
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Re: unable to log-in to my virgin.net mai account from laptopl

Might be this:

http://community.virginmedia.com/t5/Email/Webmail-login-issues-3-loading-dots/td-p/3374883

Are you a current VM broadband customer? If not it might be something completely different and not to your advantage.

-----------------------

Superuser 2017/18
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.