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Fresh as a Daisy
leeneedshelp
Posts: 1
Registered: ‎04-12-2011

setting up my virginmedia.com on my iphone 3gs

Hello

 

Please can someone help me as this is so frustrating and i have spent hours trying to set up my virginmedia.com email on my iphone 3gs.

 

I have entered my full name, my full email address,

 

the incoming mail server as imap.virginmedia.com

with user name as my email address

and password as my email password

 

the outgoing mail server as smtp.virginmedia.com

 

when i first set it up it said my username and password were incorrect or could not verify (and this is right)

 

i spoke to virgin help by phone, and they told me to change the port number for incoming settings as 995, and outgoing on primary server as 465.

 

SSl is enabled on both servers but none of this seems to be working

 

i am not very advanced with computers or the iphone so can somebody please help with an idiots guide to setting this up correctly PLEASE

 

MANY THANKS

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Omniscient
slated
Posts: 6,452
Registered: ‎28-01-2010

Re: setting up my virginmedia.com on my iphone 3gs

the port number for IMAP is 993

the port number for POP3 is 995

 

Whoever is reading the script at the help desk obviously skipped a line.

 

These might help:

http://community.virginmedia.com/t5/Email/How-to-set-up-email-on-iPhone/m-p/779449#M35654

 

http://community.virginmedia.com/t5/Email/I-Phone-Email-Settings/m-p/867569/highlight/true#M36981

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