on 04-12-2011 11:23
Please can someone help me as this is so frustrating and i have spent hours trying to set up my virginmedia.com email on my iphone 3gs.
I have entered my full name, my full email address,
the incoming mail server as imap.virginmedia.com
with user name as my email address
and password as my email password
the outgoing mail server as smtp.virginmedia.com
when i first set it up it said my username and password were incorrect or could not verify (and this is right)
i spoke to virgin help by phone, and they told me to change the port number for incoming settings as 995, and outgoing on primary server as 465.
SSl is enabled on both servers but none of this seems to be working
i am not very advanced with computers or the iphone so can somebody please help with an idiots guide to setting this up correctly PLEASE
on 04-12-2011 12:52
the port number for IMAP is 993
the port number for POP3 is 995
Whoever is reading the script at the help desk obviously skipped a line.
These might help: