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nicola876
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scamming emails

I have received an email from virginmedia advising my services are going to be discontinued.  I know this is a phishing email so rang virginmedia for a forwarding email address to them so they can investigate further.  I've not done anything with this email.  Does anyone know the email address.  The guy on the end of the phone gave me an email address but i've input it wrong.

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Superuser
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Re: scamming emails

You can check if it has already been reported via this page: http://netreport.virginmedia.com/netreport/index.php

If it isn’t listed then report it by selecting the option for security enquiry/phishing report. Copy the email text and headers into the evidence section.

Edit:  These seems to be an issue currently with the link on that page to the list of Latest security alerts and phishing emails.  I have reported this.

In the mean time you can also check in the security matters section of the forum: http://community.virginmedia.com/t5/Security-matters/Latest-Phishing-News-14-02-2017/m-p/3340170#U33...

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.

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Superuser
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Helpful Answer

Re: scamming emails

You can check if it has already been reported via this page: http://netreport.virginmedia.com/netreport/index.php

If it isn’t listed then report it by selecting the option for security enquiry/phishing report. Copy the email text and headers into the evidence section.

Edit:  These seems to be an issue currently with the link on that page to the list of Latest security alerts and phishing emails.  I have reported this.

In the mean time you can also check in the security matters section of the forum: http://community.virginmedia.com/t5/Security-matters/Latest-Phishing-News-14-02-2017/m-p/3340170#U33...

_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.