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speedqueen
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removing another email address

I have recently changed the password on my yahoo account so now when I'm using my virgin email I keep getting a pop up saying

Error
The provided login information to access mail server imap.mail.yahoo.com seems to be wrong. Please try again.

I don't know how to change it or remove it?  this pop up is really annoying.

 

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Superuser
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Re: removing another email address

I am assuming you are accessing your email via the Virgin Media Mail webmail page.  If so then whilst logged in click on the cog logo to the left of the VM logo in the black menu bar.  Select Settings > Email accounts > click on Edit to the right of the entry for your Yahoo account.  Scroll down the window that opens until you come to the password fields and then enter you new yahoo password. Depending on how you set it up you may have to change the password in both the incoming and outgoing sections.  Then click on Save.

 

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.

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Superuser
Superuser
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Message 2 of 2
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Helpful Answer

Re: removing another email address

I am assuming you are accessing your email via the Virgin Media Mail webmail page.  If so then whilst logged in click on the cog logo to the left of the VM logo in the black menu bar.  Select Settings > Email accounts > click on Edit to the right of the entry for your Yahoo account.  Scroll down the window that opens until you come to the password fields and then enter you new yahoo password. Depending on how you set it up you may have to change the password in both the incoming and outgoing sections.  Then click on Save.

 

_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.