Menu
Reply
On our wavelength
  • 30
  • 0
  • 6
Registered: ‎09-10-2009
Message 1 of 3 (64 Views)

"Not a Robot" box not appearing, can't log in

I've tried this on 3 browsers and on different machines to confirm it is not a problem with blocked pop-ups on one browser. I also cleared the caches.  When I try to log in to webmail I get the message to tick the box to show I am not a robot, but there is no box to tick.  So I can't login to my mail.  

Reply
0 Kudos
Well-informed
  • 999
  • 109
  • 283
Registered: ‎23-09-2012
Message 2 of 3 (36 Views)

Re: "Not a Robot" box not appearing, can't log in

[ Edited ]

Are you accessing webmail via Virgin Media's homepage or bookmark, if it is the latter try  https:/mail2.virginmedia.com instead.

Reply
0 Kudos
On our wavelength
  • 30
  • 0
  • 6
Registered: ‎09-10-2009
Message 3 of 3 (28 Views)

Re: "Not a Robot" box not appearing, can't log in

I tried all routes with the same result.  It has now resolved itself.

Reply
0 Kudos