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Fresh as a Daisy
dazwel
Posts: 3
Registered: ‎16-04-2012

ntlworld email password reset

Hi I have an old email account from ntlworld.com  which I havent used for years but now need to use.

I have forgotten the password so will need to reset it.

 

Can anyone please shed some light , is this possible

 

Thanks

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Superuser
Graham_A
Posts: 3,169
Registered: ‎22-02-2010

Re: ntlworld email password reset

[ Edited ]

Have you tried the forgotten password link at this page: https://mail.ntlworld.com/ ?

_________________________________________________________
Graham
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Fresh as a Daisy
dazwel
Posts: 3
Registered: ‎16-04-2012

Re: ntlworld email password reset

Hi Graham thanks for the reply , I just tried it and I get sent to google apps which then presents a message saying "server error try later".

 

Is Google hosting the old ntl email accounts ?

 

br

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Superuser
Graham_A
Posts: 3,169
Registered: ‎22-02-2010

Re: ntlworld email password reset

Yes google are now hosting all the virginmedia email accounts including the legacy ones.  Make sure you are not logged into any other virginmail accounts before you follow the link I posted.  If you still can't get through you will need to call 151 as the old ntlword account may not be linked to you current virginmedia account.

_________________________________________________________
Graham
I don't work for Virgin Media. There are no guarantees that my advice will work.
To say thanks click on the kudos thumb.
If I have solved your problem please click on the helpful answer button.
Please use plain text.