@ntlworld.co.uk

gillwil · ‎18-06-2011

Hello - can anyone help - this message below was returned when trying to email to this (disguised for security) email address

have they now changed to virgin media email addresses

thanks if anyone can help

Your message cannot be delivered to the following recipients:

Recipient address: **********@ntlworld.co.uk
Reason: Remote SMTP server has rejected address
Diagnostic code: smtp;550 Invalid recipient: <***********@ntlworld.co.uk>
Remote system: dns;smtpin.ntlworld.co.uk (TCP|17.148.16.91|54142|81.103.221.10|25) (ESMTP server ready)

slated · ‎28-01-2010

I think that just means that you have sent to an invalid/non-existant email address

suggest you try *******@ntlworld.com instead, I don't think there ever was an @ntlworld.co.uk

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Rose_R · ‎08-06-2010

Hi gillwil,

Has this issue now been resolved?

Regards,

Rose Rafferty

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JonBoy555 · ‎24-06-2011

Whilst your fixing everyones 550 problems could you add mine to the list. I'm getting the same error 550.

slated · ‎28-01-2010

surely a non-delivery report is generated by the receiving end, not by the sending end. If you are convinced that for some reason the error was generated unjustifiably I would think you should take it up with the recipient's ISP (or is that VM also?)

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John_Hag · ‎16-12-2010

Hi JonBoy555,

Were you also sending to @ntlworld.co.uk, and did switching to @ntlworld.com fix it?

If not, and you're still having problems please re-post with some more details.

Regards,

John Haggerty
Help & Support Forum Team

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