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clivem
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missing emails from my inbox 11/2015 to 7/2016

I access my email account through webmail. - I do not use POP3 or anything like thunderbird.

I have just noticed that a time-period of emails have disappeared from my inbox from November 2015 to July 2016.

I still have emails before and after these dates.

Has anyone heard of this before?, Do you think virgin would ever be able to get these back?

cheers

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Re: missing emails from my inbox 11/2015 to 7/2016

Hi clivem, 

 

Thanks for your post and apologies to hear that you are missing some emails. 

 

The ones you are missing, are these related to a specific thread of mails or from a certain person? Or is it just in between those dates you have nothing? 

 

Try searching for the emails in another folder to see if you can find them elsewhere in your email folders. 

 

Come back and let us know how you get on. 

 

Thanks,

Kath_F
Forum Team

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