with the old system if I needed an email from a few years ago, I could easily search and find it. Where have they all gone now? I am being told there are over 50,000 emails, but They just do not exist . Each time I log in it seems that the emails get downloaded again, which means I don't get any further back than the start of the year. Next time I log in it all starts all over again.
Sorry you are having problems getting to your emails I wonder what is going on? You mention downloading which perhaps suggesting the use of an email client, POP3 or IMAP? What do you see if you use webmail? Please would you tell us some more details.