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peelmeister
Posts: 5
Registered: ‎16-06-2010

iphone and my vm email not working

Hi

 

Why from yesterday afternoon have I stopped receiving emails on my iPhone 4 (@ntlworld.co.uk address) and now i can access webmail from myVM ??

 

Whats happened??

 

Thanks

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Pro I
slated
Posts: 6,447
Registered: ‎28-01-2010

Re: iphone and my vm email not working

they are moving the ntlworld servers over to Google - they did send out an email and there is a stick post at the top of this forum:

http://community.virginmedia.com/t5/Email/Email-Domain-Change-for-blueyonder-co-uk-and-NTLworld-com/...

 

So possibly you need to make some changes to your config. I also understand that Apple stuff does not work well with POP unless IMAP is disabled in webmail (and POP is enabled of course).

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John_Hag
Posts: 2,388
Registered: ‎16-12-2010

Re: iphone and my vm email not working

Hi peelmeister,

 

Did you manage to resolve your problem? Also, I assume it was a typo but our ntl: email domain is @ntlworld. com rather than @ntlworld.co.uk.

Regards,
John Haggerty
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