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Daphne2016
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installing ntl webmail on my EEphone

I've got a new Samsung Galaxy and am trying to install my ntl email on it. It worked fine on the old model, but on this phone it's saying it can't authenticate the user name or password. I'm able to get into my email via MyVirginMedia on my laptop, why can't I do it from my phone?

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Forum Team
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Re: installing ntl webmail on my EEphone

Hello Daphne2016

 

I am sorry you are having problems authenticating email on the new phone, if it was working on the old then it is most likely a configuration issue. Please check you are using the correct settings in particular the full email address as the username Using Virgin Media Mail with Mail Clients

Please let us know how it goes.

 

Thank you

Nicola

Virgin Media Forum Team
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Daphne2016
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Re: installing ntl webmail on my EEphone

thanks for this. it's now working via webmail.

But I have another problem with my new TiVo remote controller and compatability with my Logik tv. I can't mute or adjust the volume etc.

I've tried a long list of codes that I got from the support number thru virgin, and also some that I found online but none of them work - can you help at all?

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Daphne2016
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Re:TiVo remote and Logik compatability

please can you respond to my previous email - I forgot to change the subject line. thanks

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Superuser
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Re: installing ntl webmail on my EEphone

Not in the e-mail forum. Please post a fresh question in the TV Tivo Board. Glad your other issue is resolved.

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