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hjoxx
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iPhone 6S - will not send or receive NTLWorld emails

My iPhone 6S suddenly refused to send or receive emails last week after changing my password via My Virgin Media. I have exhausted all methods on this community help forum to no avail. Please can someone help?

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Re: iPhone 6S - will not send or receive NTLWorld emails

Hi hjoxx, 

 

Welcome to the forums, I'm sorry to see you have been having trouble sending emails from your iPhone. 

 

Are the settings correct as found here if you are using client mail? 

 

Are you able to access Webmail ok from you phone? 

 

Let us know how you are getting on. 

 

All the best

 

Emma


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Re: iPhone 6S - will not send or receive NTLWorld emails

Hi Emma,

 

Thanks for getting back to me. I followed the NTLWorld settings from the first link and this seemed to work. I had tried it a few weeks ago with no luck but this time it worked!!

 

Thank you for all of your help.

Kind regards,

Helen

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