Menu
Reply
  • 3
  • 0
  • 0
Roka
Joining in
117 Views
Message 1 of 3
Flag for a moderator

email

My Email and account info just sits there.

Just get the loading animation and nothing more.

I can get it on my phone but not my main computer.

I am am using IE.

It has been ok before and I have not touched any settings.

Can anyone help

Thanks.

0 Kudos
Reply
  • 7.2K
  • 173
  • 420
Forum Team
Forum Team
71 Views
Message 2 of 3
Flag for a moderator

Re: email

Hi Roka, 

 

Thanks for getting in touch, I'm sorry to see you have been having trouble accessing your emails on your computer. 

 

So we can get to the bottom of this please advise of the following:

Speak to you soon

 

Emma


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
  • 1.42K
  • 154
  • 456
Superuser
Superuser
61 Views
Message 3 of 3
Flag for a moderator

Re: email

Try this:

  • Go to mail2.virginmedia.com if not already there
  • Press Ctrl + Shift + R to reload Virgin Media's webmail client

Also, keep an eye on your address bar for warning / error icons that may indicate instability in Virgin Media's webmail client.

FYI, you can access emails with your phone because it is via an email client, not Virgin Media's webmail client.

0 Kudos
Reply