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davylee07
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email problems

Once again having problems with emails. After logging on and trying to access emails the screen just "hangs". 4 dots flash and no response. This is not the first time, in fact it has got progressively worse over the past couple of months. Have seen other posts referring to same - is this a very common problem?

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Superuser
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Re: email problems

Completely new and unknown problem which is why the Mods posted this earlier

http://community.virginmedia.com/t5/Email/Webmail-login-issues-3-loading-dots/td-p/3374883

and there aren't hundreds of threads on this part of the Forum detailing this issue which started over the weekend and hasn't been solved yet.

Sorry about the sarcasm. We are all fed up with this. You included now.

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Superuser 2017/18
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Superuser
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Re: email problems

My strongest advice.  Install an email client such as Thunderbird, as these seem to offer reliable access at the moment.

________________________________________


Only use Helpful answer if your problems been solved.

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Superuser
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Re: email problems

My strongest advice - don't ever disagree with advice from @ravenstar68 !

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Superuser 2017/18
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.