My email account is frequently locked 'due to spam'. When the 'spam' address is communicated to me, it is always my daughters email address. I know this is a safe contact. How can i stop getting locked.
Also my wife shares the account with her own email address. Every time it gets locked we cannot unlock it on line for some reason even though we follow the instructions to the letter. We always have to ring up to get it unlocked. Very annoying.