Menu
Reply
  • 9
  • 1
  • 0
crazylegsbob
Tuning in
569 Views
Message 1 of 10
Flag for a moderator

e-mail

bearing in mind ,I am an ntlworld.com [took over by virgin]

.What address/port number do we use to reset my emails,

just got rid of live mail 2011 and installed 2012 

.am interested in swapping to imap.

VIRGIN gives me three options,..............1 virgin.net.2 blue yonder.3 virgin media

nothing about ntl.

help ,please

cheers clb

0 Kudos
Reply

Helpful Answers
  • 955
  • 114
  • 424
Superuser
Superuser
1,094 Views
Message 2 of 10
Flag for a moderator
Helpful Answer

Re: e-mail

http://community.virginmedia.com/t5/Email/Virgin-Media-Email-settings/td-p/3166396

Pink sticky second from top on Email home page has NTL settings.

  • 9
  • 1
  • 0
crazylegsbob
Tuning in
1,061 Views
Message 3 of 10
Flag for a moderator
Helpful Answer

Re: e-mail

cheers bill ,will give it a try, 2cnd time lucky

 

0 Kudos
Reply
  • 13.62K
  • 720
  • 4.71K
Superuser
Superuser
565 Views
Message 7 of 10
Flag for a moderator
Helpful Answer

Re: e-mail

Are you using POP3 or IMAP?

If you want to see the folders as they are on the web then the account should have been set up using IMAP.

________________________________________


Only use Helpful answer if your problems been solved.


All Replies
  • 955
  • 114
  • 424
Superuser
Superuser
1,095 Views
Message 2 of 10
Flag for a moderator
Helpful Answer

Re: e-mail

http://community.virginmedia.com/t5/Email/Virgin-Media-Email-settings/td-p/3166396

Pink sticky second from top on Email home page has NTL settings.

  • 9
  • 1
  • 0
crazylegsbob
Tuning in
1,062 Views
Message 3 of 10
Flag for a moderator
Helpful Answer

Re: e-mail

cheers bill ,will give it a try, 2cnd time lucky

 

0 Kudos
Reply
  • 9
  • 1
  • 0
crazylegsbob
Tuning in
442 Views
Message 4 of 10
Flag for a moderator

Re: e-mail

next question, regarding setting up an NTLWORLD.COM e-mail account

1.when entering pop3 do I click "clear text " or "secure password" or "authenticated pop"

2.when entering stmp do I click "ssl " or "requires authenication

cheers crazylegsbob

0 Kudos
Reply
  • 13.62K
  • 720
  • 4.71K
Superuser
Superuser
437 Views
Message 5 of 10
Flag for a moderator

Re: e-mail


crazylegsbob wrote:

next question, regarding setting up an NTLWORLD.COM e-mail account

1.when entering pop3 do I click "clear text " or "secure password" or "authenticated pop"

Clear Text

2.when entering stmp do I click "ssl " or "requires authenication

Both - outgoing should be port 465 SSL and requires authentication should be ticked.

cheers crazylegsbob


BTW - I recommend IMAP rather than POP3

________________________________________


Only use Helpful answer if your problems been solved.

  • 9
  • 1
  • 0
crazylegsbob
Tuning in
305 Views
Message 6 of 10
Flag for a moderator

Re: e-mail

hello all

i think ive done all that correct but ....when I click next and finish,are the folders supposed to down load on to the new Hotmail account,what have I not done

or why is this not happening,looks good but it s not worked............help.any suggestions welcome.

regards clb

0 Kudos
Reply
  • 13.62K
  • 720
  • 4.71K
Superuser
Superuser
566 Views
Message 7 of 10
Flag for a moderator
Helpful Answer

Re: e-mail

Are you using POP3 or IMAP?

If you want to see the folders as they are on the web then the account should have been set up using IMAP.

________________________________________


Only use Helpful answer if your problems been solved.

  • 9
  • 1
  • 0
crazylegsbob
Tuning in
274 Views
Message 8 of 10
Flag for a moderator

Re: e-mail

will give it another go using imap then on port 993.

,.am I still clicking tne same boxes

3rd time lucky,cheers.

regards clb

0 Kudos
Reply
  • 7.2K
  • 173
  • 420
Forum Team
Forum Team
165 Views
Message 9 of 10
Flag for a moderator

Re: e-mail

Hi crazylegsbob, 

 

Thanks for keeping us updated on how you have been getting on with your email issue. 

 

Did you have any luck using IMAP on port 993? 

 

If you are still having trouble let us know and we'll be more than happy to take another look. 

 

Emma


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
  • 7.36K
  • 828
  • 3.1K
Superuser
Superuser
160 Views
Message 10 of 10
Flag for a moderator

Re: e-mail

On the other hand look what I am saying here:

http://community.virginmedia.com/t5/Email/e-ail-hotmail/td-p/3257423

He has got no where with this.

-----------------------

Superuser 2017/18
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
0 Kudos
Reply