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dijones
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constant email lock out

Hi Nicola-C  I was locked out of my email again last week via letter and phone, I did not reactivate it , I received another letter and phone call this week telling me I was locked out again even though I had not reset my email account.  They recommend I put some email settings in.  SMTP&SSLplus POP3 settings can anyone tell me how to do this.  I use blueyonder.co.uk.

Thanks again

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Forum Team
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Re: constant email lock out

Hello dijones

 

Really sorry, it looks like we deleted the problem email address on the 15th however sadly it was automatically picked up for spamming on the 13th and the account locked, quite unlucky to have happened just before we deleted it.

The settings you mentioned look like they are for setting up an email client Email Settings for all Virgin Media domains

although based on what has happened it does not seem that relevant.

 

If you have any more problems just come straight to me, do not pass go!

 

Thank you

 

Nicola

Virgin Media Forum Team
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dijones
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Re: constant email lock out

Thanks again Nicola_C.   I hope it has solved the problem this time, Fingers crossed. Bye.

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