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katie21GB
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confirm username

I've been on the phone three times to virgin about receiving an email to confirm my username with my own email address and I still haven't received it how long do you wait to actually get it??
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Re: confirm username

Hello katie21GB

 

Welcome to our forum, I am sorry about receiving the confirmation email, we had a problem on our systems affecting lots of people. It should hopefully be working now, please let us know how it goes.

 

Thank you

Nicola

Virgin Media Forum Team
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katie21GB
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Re: confirm username

No I still haven't received the email been waiting 5 days
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Re: confirm username

Hello katie21GB

 

I am sorry, I have just resent it for you, please would you check and remember to check the spam folder also please.

 

Thank you

Nicola

Virgin Media Forum Team
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