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aoibheannamy
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confirm username

Registered for a new account with my new account number, and was asked to verify my username by clicking the link in the email they sent out. When I click that, it redirects to a page which says that they cannot confirm my username. Now I can't get on to my account to change it because it doesn't recognise the email I used to register, despite it being correct.

Any help would be greatly appreciated!

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Forum Team
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Re: confirm username

Hi aoibheannamy, 

 

Thanks for getting in touch, I am sorry to see you have been having trouble confirming the username.

 

I can see that you gave us a call not long after this post, did you manage to get everything resolved?

 

If you are still having trouble pop me the details of the email address you have been having trouble accessing via PM and I will take a further look in to this for you. 

 

Speak to you soon. 

 

Emma


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