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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
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Resolved! Not receiving emails from groups.io

Since sometime yesterday (19 Sept) I have stopped receiving all emails from all the groups on groups.io I subscribe to. Some posts appear in Bounces on my account on groups.io  e.g. mxin10.virginmedia.com: 421 mx1-prd-nl1-vmo.edge.unified.services mx...

AlpenDX by Tuning in
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  • 52 replies
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Why are messages from groups.io being bounced

HiWhy are messages from groups.io being bounced with the following errorsmxin10.virginmedia.com: 421 4.1.1 MXIN503 Hourly ratelimit for your IP exceeded ;id=jYfYqO66qKfaJjYfZqO38N;sid=jYfYqO66qKfaJ;mta=mx10-prd-nl1-vmo;d=20230922;t=072537[CET];ipsrc=...

llitsbob by Tuning in
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Emails bouncing from IO groups

Geting a lot of bounce warnings froM IO groups , says Hourly rate limit for IP exceeded.I have to click link to unbounce, anyone any ideasMy hourly rate of emails is only small  This has happened previously and is very annoying Regards Ian    mxin5.v...

g0fyd by Dialled in
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Transfer legacy unassigned Blueyonder mailbox to new VM account.

Hi, Please can a member of the admin team contact me directly to arrange moving an unassigned legacy Blueyonder mailbox to a new VM account. I am concerned it may be removed soon, as webmail access has recently been lost to this mailbox. Thank you

foxtrot2 by Just joined
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Virgin.net email hacked

Hi,My old virgin.net email has been hacked and I need some help trying to reset the password.Thanks

recover emails

hi all i managed to delete all my emails and no not in deleted folder anyway to recover  please

rayzor by On our wavelength
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DEF01 code trying to reset virgin email password

Hi thereVirgin email not accessible now for 6 days. Frustrating. I access the virgin.net mail account via my gmail.com account. Forgot the password. When i try to regenerate the password, the error message flashes up.Have tried clearing the cache and...

MarkB66 by Joining in
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Resolved! Unable to create a separate app password

Hi. My wife has just got an iPhone. We are trying to set up her virginmedia email on it, which she has been using for a long time. I have read the help section on the VM  website about generating a separate app password to do this. However! We share ...

Re: 403 Forbidden on webmail (Again)

I have got the same issue. Whenever I try to login to webmail it says forbidden. Email still works on Outlook though. What is the fix?

kennyc by Joining in
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Spam warning on every message

Starting today 28th March 2024 every time I try to send a message from my virgin mail box I get this error, regardless of the content of the messageSending of the message failed.An error occurred while sending mail. The mail server responded: SPAM Co...

Chris-H by Joining in
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