pluggulp. OK you are new but if you had looked at previous posts you'd have seen immediately that providing such little information means that help will be unlikely. We are not mind readers. What do you mean? Are you viewing your mail through VM's web mail service or are you downloading mail to an e-mail client like Windows Live Mail or Outlook? When we have that basic information perhaps we can help further?
Superuser 2017/18 Use Kudos to say thanks Mark answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.