Menu
Reply
  • 19
  • 1
  • 1
conrail
On our wavelength
137 Views
Message 1 of 4
Flag for a moderator

can't log into 2nd email a/c

I have 2 email accounts, primary for family & friends, 2nd for other emails, I regularly log in to virgin media and clear out my in boxes,

when trying to log into my email into my secondary email account I am asked to prove I am not a robot, but there is no option there to prove this, please advise, previously I had to tick a box, how do I access this option now, please help

0 Kudos
Reply
  • 1.42K
  • 154
  • 457
Superuser
Superuser
117 Views
Message 2 of 4
Flag for a moderator

Re: can't log into 2nd email a/c

Do you see the prompt on Google's ReCaptcha demo?

Have you tried:

  • 19
  • 1
  • 1
conrail
On our wavelength
106 Views
Message 3 of 4
Flag for a moderator

Re: can't log into 2nd email a/c

Thank you for your very helpful reply regarding mail2.virgin.com, which works, giving me access to both accounts,

virginmedia.com did not give me the "captcha , not a robot option"

I appreciate your help and advice, again thank you very much

0 Kudos
Reply
  • 19
  • 1
  • 1
conrail
On our wavelength
105 Views
Message 4 of 4
Flag for a moderator

Re: can't log into 2nd email a/c

sorry "mail2.virgin.com" should read "mail2.virginmedia.com"

0 Kudos
Reply