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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Ntlworld hacked

Desperately need help here - I’ve had an active hacker in my ntlworld account, stealing info and identity, setting up multiple accounts in my name. Been happening for the past 36 hours, I’ve called Virgin several times and they keep promising someone...

EloiseJ by Joining in
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  • 8 replies
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Resolved! NTWORLD email not appearing in 'Manage My Other Virgin Media Accounts'

Hi all.I can finally login to MyVirginMedia.com AND retrieve my NTLWORLD emails - I think VM must have made some changes at last - IT dept told me they were working on it.However I am concerned - IT asked me to change my primary email from my NTWORLD...

kantblue by Tuning in
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  • 4 replies
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Resolved! Can not access email

Hi I have forgotten my email password, when I try to reset it it does not recognise my blueyonder email can some help please.  

Pmartin by Joining in
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  • 1 replies
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Get Firbideden when trying to use Webemail

When trying to access my email viamail2.virginmedia.comthe following error page is generatedhttps://mail.virginmedia.com/ajax/login?sessionToken=2a3c3265ffdf4e0c836e4d7aee9a3309-b4252bdf8a63426eb9e4d09be79abd70&action=oidcLogin&shard=ziggo7103&client...

GWa by Joining in
  • 330 Views
  • 3 replies
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Email verification

Hi there. I am having the exact same problem. I change my email details as requested and get a verification email to the new address. When I try to login with the new details, it tells me that I have not verified my new address even though I arrived ...

SPF etc

Repeated sent mail goes to recipient Spami have read that likely problem is  virgin s disinterest in email something to do with authentication? SPF etc?I am not awfully techie but can usually follow simple clear directions can someone help me to get ...

IMAP server

I have been unable to connect to email via the imap server to my iPhone for the last week. Do I need to change any settings or is the server down?

GordonJ1 by Joining in
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  • 1 replies
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Resolved! Unable to see dropdown folders in my Virgin Media Mail server online

This is a disaster as I have folders in, for example, accounts, that have all my different tax return conversations with my account per the last 5 years. The folders show on my iPhone. I am also unable to see many other dropdown folders for important...

Error messages are leaving me totally confused

I'm getting error messages telling me that "the provided login data to access email server imap4.blueyonder.co.uk seems to be wrong. Please correct them".As far as I am aware I am using my correct username and password. I'm able to use my primary ema...

k10 by Tuning in
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  • 11 replies
  • 0 kudos

Help please

Please can someone help me get my ntlwprld emails back. I’ve tried speaking to agent on phone for hours and no resolution

JunieMc by Joining in
  • 388 Views
  • 7 replies
  • 0 kudos