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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

1 out of 5 emails not working

Out of 5 email addresses on my account just 1 is coming back with Authentication failed.The password is correct, & to be sure I've re-entered it.Still no better.Other addresses work fine.I even reset my Hub 3 but the problem persisits.According to VM...

Help accessing webmail on android

Going round in circles trying to access my webmail on my android - the generate app password does not seem to be working for me - can someone please message me to help. 

Outlook on Android

Hello there I am having the same problem on my android using the outlook app.  I keep getting asked to sign. I generated an app password and that did not solve it either.  Following this thread

mtls15789 by On our wavelength
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Resolved! Ntlworld email for sign in

Hi,I needed to change my password for my ntlworld email. To do this I was prompted to change my sign in email so I changed this to another email address. I would now like to change my sign in back to my ntlworld email but am unable to do so and am me...

email password

I am unable to receive a resetting password email for my email account. Instead, my wife who is the account holder receives the message requests. Can anyone assist?

your virgin email account is currently unavailable

I have a secondary email that my wife uses. Yesterday it lost connection and would not send or receive. It is set up on microsoft outlook 365 which we have used for years.  In the past when there were problems with her account I deleted the account d...

mickess by Tuning in
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Resolved! NTL email still live - I cant access it or shut it down

I used an old iPad to access my NTL email. The iPad has died and I cant access my emails on another device because I cant remember any details of the NTL email account other than the email address.I am no longer a Virgin customer.The email is linked ...

Jason247 by Joining in
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